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This is an anti-spam measure in r/Mercari. Something is not right here! I provided all the details to Mercari and they didnt further investigate the seller. Next, check whether the sellers have earned any of these badges: Sellers who meet the criteria are awarded these badges to help buyers recognize how hardworking and reliable a seller is. ; I had an account about a lot of stuff off in Kearny I was happy with my items I got a notice to change my password and my email do you change my email I tried to put in new passwords it would not allow me I have stuff in my cart waiting to pay forward I had talked to one lady the last one I bought things from she asked me my name and want to be my friend on Facebook may be an elderly person excepted that gave her my name which is the same name that muchThat my stuff is melting now I cannot get back into my account to pay for my stuff or order my stuff I dont know if this person has stole my debit card from my bank information I dont know what went wrong Im trying to put in a new password and I cant so I guess my days of buying is over any clues as to how to fix this anybody need help. Its your call, but if you want to maximize your stores conversion rate, its best to add some more info about your product here. Once an order is placed, make sure to ship the item as soon as possible. Mercari prohibits the listing or sale of any item that is set forth in the Period. But if youre looking around the house for things to sell and coming up empty, think again. ), Items used for identity theft or scammers, Financial products (ex. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. Minimum-Wrangler4387 6 mo. Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. The GOOD sellers are at the mercy of the buyers, who have no clue how commerce works. Once a sale is made, Mercari holds the sellers payment and takes. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. Look at other listings to get an idea of how much a particular item sells in the market, but be careful not to sell your item too cheaply. The first approach is to sell off any clutter you may find in your home . I only buy and sale luxury items OneShop is a financial technology company, not a bank. You can access your listings at any time by going to your profile then go to Selling and finally to Listings. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . I purchased an item that was damaged beyond repair. You can unsubscribe from Mercari emails by clicking on an email sent by them and scrolling to the bottom and looking for unsubscribe and then uncheck the boxes. Yes, it can be worth it to sell on Mercari. You WILL NEVER, NEVER get actual help. Denied return because I could not give them their pictures in 24 hrs, Same thing happened to me. on this subject with an avenue for everyones feedback. However, its up to the seller to either accept your cancellation request or reject it. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-4','ezslot_17',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-4-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. I have taken in all aspects of Mercari. How can I sell replicas legally? [Solved] (2022) I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. Feel free to give it a try, but Ive found better luck selling on eBay with those items. But they blew it, what a waste. Seller Stories: Emily T. on how to sell kids' gear and household goods ), Items that promote racism, hatred, violence, and discrimination, Sexually explicit items (ex., Sex toys, and fetish items), Products that contain a virus, malware, or spyware, Stolen goods - if the purchased item is reported as stolen, you may receive a demand for the return of the possession from the victim, and the item may also get confiscated according to the regulations of the Code of Criminal Procedure (Act no. Check to be sure your items are suitable for selling on Mercari, and make an honest assessment . How does one contact Mercari for non receipt of the package I ordered. They refuse to cooperate and insist that the credits are there, but they arent. Cant get a hold of Mercari via phone nor chat. There is no buyer protection and we will not be buying anything there in the future. According to the shirts fed ex tracking history it was picked up at a location of a warehouse in North Carolina( not Jersey) and inside of the package I received also had a thank you card from an Instagram replica boutique ( as In a place that recreates designer items as knock offs )located in Lagos Nigeria. Theyll look something up, see it on some crazy sale and rifle off that they want to pay those prices LOL! Refunds and Returns - Mercari: Your Marketplace I just became aware of Mercari, in an off handed way, and stumbled upon this when looking into the sites reviews, and read the entire blog. I will look elsewhere for the items I am in need of. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! Hey I'm Arslan, the guy behind Ecomsay. You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. I had several back and forth emails with them but they would not grant me a refund. can you sell replicas on mercari. Press question mark to learn the rest of the keyboard shortcuts. Although it's a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari. Avoid sellers whose listings lack enough details about their items. I have over 100 people who have given me 5-star feedback yet no matter the case, Mercari approves returns from pop up users scamming the system. It appears to me that the seller has no protection for lost packages, any reputable company the size of Mercari should stand behind the sale and release funds. This could include: "Imitation Apple earpods" Every thrift store has that wall of little bags what looks like junk can sometimes be treasure so don't skip them Shop Our Stores:eBay - www.ebay.com/str/the. Easy as that. In the event that the seller accepts the buyers return request then the buyer will have to return the item to the seller within 3 days of approval. Selling On Mercari: A Complete Guide | Hustle & Slow Mercari has buyer protection in place to keep the buyers safe. Here are the 5 elements for Mercari listings: Mercari is a barebones selling platform. Also, what do you consider a proper reason? I will be reviewing every email after sending this information. Tip always ask questions and more pictures if needed Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. Your submission has been automatically removed because your account is less than one day old. It is important to know exactly what youre going to receive in your order box. You could attempt to send a stern letter from a lawyer to this scam buyer. Mercari is passionate about sustainability. ', Press J to jump to the feed. First one arrived and would not power up. They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. After selling on the platform well over a year, here are my best tips for selling on Mercari. Customer service is horrible. There is basically no way to contact the compliance team and talk to them directly. My experience with Mercari as a seller, NO GOOD! However, both sellers and buyers should carefully read their marketplace guidelines and policies as well to prevent other potential issues. Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a604b3101a15b9cf9b0a3adedef270c6" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. THAT is outrageous to buy something and NOT have the customer service to make it right. I now have to go through the process of rejected the charge on my credit card. I ordered an item and they said they notified the seller and Im out my money because they never sent it. Customer service is horrible at best. They would have refunded it. Just be sure to keep your descriptions clear if anything has been used, opened, or might need a bit of cleaning. I find it hard to believe the seller could have received the package without any tracking updates so the package seems to be lost or stolen. I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. Any outfit that locks you in this tightly cant be trusted in my opinion! You claim the buyer lied to me about receiving the item.. In comparison to every other online selling site, Mercaris pictures are just awful. This comprehensive guide is split into sections for easy navigation: If you want to sell stuff quickly, Mercari can help you sell items faster than any other platform out there due to their streamlined selling process. Its much better and safer for a buyer to shop at Amazon and EBay. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. You can check the Mercari return policy guide if you have any questions regarding that. A Safe and Secure Marketplace | Mercari, inc. Now, the seller has 3 days to ship the item to the buyer. I took their word for it and listed the purse. Now I realize Ive fallen for a blow. Well today Mercari terminated my account due to fraud buyers filing false authentic claims, they cancelled 36 in progress transactions and fully refunded the buyers, even with the buyer already having the item, or is in transit. Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. Keeping its buyers safe is a priority for Mercari. However, if you are experiencing a delay for fair reasons, let the buyer know why you need one or two more days to ship the item so that the buyer doesnt cancel the order right away. I did not reach 600. Items in violation of a copyright, including handmade, or other items You can calculate your total fees, profit and margin using Crosslists free Mercari fee calculator. My products came smashed they insisted I send them 10 pictures of the smash cups with the bits falling everywhere got cut on one. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'ecomsay_com-box-3','ezslot_7',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. but yeah the same issue can happen in any platform and most tends to favor the buyer because that's where they get their money from. But they give you 3 days to rate them. Lots of good info. Thank you! 18 Best Places To Sell Designer Shoes (Online and Near You) Therefore, make sure that your listing details are completely accurate to avoid such incidents. Mercari Local & Shipping - allow for both methods of shipping, which increases chances of a sale. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. I am passionate about anything that touches entrepreneurship and on this website I share my experience with people about different online services and platforms. But first, let me clarify one question just in case youre asking: What are the proofs that Mercari is a legit platform? On 07/19/21 I made 3 purchases of 3 video cards on the Mercari.com internet site, which added up to $1,696.00. I have sold 4 items in a very short time. Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. How in the heck could they know if the purse I listed was a "fake" or not? So, the answer to your question is that you can pay for items during checkout with PayPal but you cant get paid with it. They are the worst. This one time I want to return this item. 131 of 1948). Download the app, make an account, take a few pictures, put a $1 deposit down for authentication, and list. If you dont re-verify, download NEW app & accept new terms of service then you are locked out of your account. No date has been set for sentencing. Dont forget to think about shipping weight and packing also! Mercari failed to protect buyers despite what they claim. Now I searched and see on Reddit that this scam has been going on since 2018 and obviously Mercari has not fixed it. I have an item I want to return for the reason it is not as described. Think again. The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! I provided all the details to Mercari and they didn't further investigate the seller. I've not only contacted them through the app, but I've called them multiple times as well. Both seller and Mercari profit off corny scams. Mercari is asking buyers to rate a seller within three days of the items confirmed delivery date. Do you know if Mercari authenticate is legitimate? Procedure (Act no. I feel like i was scammed by the buyer and Mercari. Mercari steals your shipping insurance money. To avoid having your account be at risk for suspension, be sure to learn more about the prohibited Mercari items, which we'll be discussing in this blog. Now they suddenly want to be law abiding Im calling a spade a spade. I didnt see anywhere how I get paid when an item sells. And it was not cheap. Mercari failed to protect the buyer despite what they claim. What outrageous lie and l want something done. OneShop is a great software to get you started with. Items, listings, photos or content that promote or glorify hatred, To make a long story short, mercari cancel my item. The list of prohibited items on Mercari includes alcohol, tobacco, but also non-brand, non-genuine, imitation, fake, or replica goods, food, and any kind of weapons. The Mercari Local option is one of my favorite parts of the platform. The exact size, colors, prints, measurements, etc. How did I know they were womens and not mens? I shipped a expensive item using the printed Mercari label. otherwise facilitate the unlicensed use of copyright materials (such as I purchased a pair of boots on the Mercari site that were list mens size 9. I agree. Please log in again. Mercari is still asking for more pictures. I just feel bad because I see how it could have easily slipped through the cracks but if I am sending more evidence I dont know why they didnt bother to use it. and have been 100% satisfied with every purchase. The app caters to both buyers and sellers and has made the process very simple for both parties. How to Make Money Editing Videos in 2023 (Ultimate Guide), How to Make Money on Upwork Without Skills (11 Best Gigs), How to Make the Perfect LinkedIn Profile (Career Expert Tips), How to Invest in Real Estate without Being a Landlord, Biggest Resume Mistakes People Make & How to Avoid Them, What is House Hacking? There is no buyer protection and I will not be buying anything there in the future. If Katherin Aucoin is selling anything especially a coach purse carefully look at it and my recommendation is never buy from her lying rude self. Its comical that any of these platforms have community guidelines, they do not enforce them. I provided proof of my item authenticity also. Sounds like Mercari fails to have a return clause process (that includes return labels with tracking and holding the buyers funds until the seller confirms their return). The seller failed to disclose damages to this item. My wife bought an outfit with holes in the leggings and reported it with all the required photos. If you receive a notice about an indefinite suspension, Mercari has banned your account. do not buy on Mercari. Counterfeit items, misrepresented items. By adding a personalized thank you note and ensuring the packaging is neat, tidy, and super protective, you can also ensure a great review. I feel bad for any buyers didnt notice difference between in replica and Authentic. Heavy, bulky items. The fellow would never ship the item. I also luckily had some other Gucci products and I was able to send them side by sides of tags etc to prove it was a replica and the seller was in no way penalized. Text messages only. This will be my first-time. It also did not have as much memory or hard drive space as advertised. yep, they had potential, but its just a scam site. Mercari also uses an escrow payment system in order to guarantee a safe and reliable transaction service for everyone. 10+ Best Things To Sell On Mercari (Fastest-Selling Items!) The correct course of action would be to destroy the bag and throw it in the trash. Sure, I save 10% on fees, but I'd rather pay the 10% to eBay for peace of mind knowing their customer service and model provides better security for both parties. Let me further explain and maybe it would help you . plus it's not like the person who decides whether to say it's authentic or fake is an expert on the item, perhaps sending them proof on where you got them and all that can help, i haven't sold anything since the shipping rate update, been getting quite a lot of new buyers that low ball like crazy that increases offer by $1 each time until i told them no. The bad thing is this seller had over 50 completed transactions with fairly good feedback. And the seller, who has obviously broken all of Mercaris rules, is still being allowed to sell items on Mercari. Although its a legit platform, there are definitely possibilities of getting scammed by sellers and buyers on Mercari.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-box-4','ezslot_4',131,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-4-0'); To avoid scams, you must verify your buyer or seller and know the signs to watch out for before dealing, which Ill cover shortly. Thank you Kitty for sharing your experience! The remedy is apparently to never leave even $10 in your Mercari account Deposit to your bank account every sale because. Note: Flammable or combustible liquids and any other items that require Once submitted, sellers will have 24 hours to provide feedback and/or accept the buyers return request and if the seller didnt respond to the buyers return request, they will be refunded by Mercari. Hello Julie if possible can you share, the outcome of your experience. Illegal to sell. So they have denied my return and refund request. you will get the wrong item or it wont come. On Mercari, shoppers have the option to like listings by pressing the heart icon. Any item that appears to be inauthentic will be reviewed and potentially removed from the platform . Violates any law or government regulation, or promotes or facilitates such Bye the way, Thank you for sharing your experience. It is a known fact that many items, particularly LV bags, are not copies but "seconds". Im annoyed because Im out the money and now I have to wait to get it back for HER mistake. Furthermore, buyers are eligible to get the refunds for fair reasons such as: However, Mercari will deny the buyers request for reasons like: For valid reasons, can request a return from their items Order Status page. How To Sell On Mercari: The 9-Step Guide - Crosslist What can you not sell on Mercari? | Dropshipping Authority The seller did not send the original receipt as promised .