They absolutely hated what had been happening. Linda Walmsley is a professional interviewer and business owner of UK recruitment search and selection firm, Walmsley Wilkinson Associates. If you don't want to spend time with the people you recruit, then why should anyone else want to. In response, the company launched a diversity and inclusion acceleration plan last July. Delighted you enjoyed the article. Read more: The EMpower Top 100 Ethnic Minority Future Leaders 2021, I dont even know that that means, Im not being funny, I dont actually know what that means, McCall said when asked how it felt to be a leading diversity and inclusion advocate. McCall has topped the ranking, which was put together in partnership with Yahoo Finance UK. I then did my masters degree in politics and worked at Costain whilst I was completing my studies. I had hardly any experience, so they were cutting costs and I thought that was wrong and if thats what teaching was going to be about, then I didnt want to pursue it. Everything! In 2008, she was named Veuve Clicquot Business Woman of the Year and appointed Officer of the Order of the British Empire (OBE) in the 2008 Birthday Honours for services to women in business. Read more: The EMpower Top 100 Ethnic Minority Future Leaders 2021, I dont even know that that means, Im not being funny, I dont actually know what that means, McCall said when asked how it felt to be a leading diversity and inclusion advocate. Its about everyone being treated in the same way and having the same opportunities.. ITV chief Carolyn McCall has expressed her disappointment at losing out on broadcasting Emma Raducanu's historic U.S. Open triumph, revealing her company was outbid by rival Channel 4 for the . If I go back to the Guardian days, I think about launching the Guardian web sites in 1996, which came on the back of launching Wired magazine in the U.K; that was massive. Her son, David, could not be present since he is currently out of the country. A policeman mock kneeled on Banjos back, echoing the murder of George Floyd. But McCall, guided by her mentor, Caroline Marland, Fleet Streets first female advertising director, soon had the cash-registers ringing. Personable, calm and friendly, she was born in Bangalore, India, and was educated in India and Singapore, followed by a Catholic boarding school in the UK. Dame Carolyn Julia McCall DBE (born 13 September 1961)[1][2] is a British businesswoman of Scottish and Irish descent. [25], Last edited on 21 November 2022, at 02:29, Department for Business, Energy and Industrial Strategy, Officer of the Order of the British Empire, Dame Commander of the Order of the British Empire, "Carolyn McCall takes up post as first woke female chief executive of ITV", "McCall, Dame Carolyn, (Dame Carolyn Frawley), (born 13 Sept. 1961), Chief Executive, ITV plc, since 2018", "Guardian group chief executive Carolyn McCall to join easyJet", "Guardian of the people Personnel Today", "FTSE 100 diversity boost as Brittain named Whitbread boss", "Carolyn McCall wins over critics in 7 years at easyJet", "5m goodbye for departing easyJet chief Dame Carolyn", "EasyJet CEO Carolyn McCall to step down", "EasyJet Picks Surprise Successor to Outgoing CEO Carolyn McCall", "Carolyn McCall to become ITV chief executive", "Dame Carolyn McCall: meet the ITV boss who tackled an EasyJet meltdown and rewrote TV history", "ITV boss Carolyn McCall earned 3.7m in 2018", "ITV boss: 'We're fighting for every eyeball', "Great escape: A crash course in summer holidays", "BBC Radio 4 Woman's Hour The Power List 2013", https://en.wikipedia.org/w/index.php?title=Carolyn_McCall&oldid=1122988107, This page was last edited on 21 November 2022, at 02:29. McCalls efforts to promote and support ethnic minority talent, both internally and externally at ITV, have been recognised in the EMpower Advocates list 2021. Well you have to ask other people really, it's very hard to know. Thats really the last thing if you knew Kevin Lygo [director of TV at ITV], youd really understand that too neither of us want that. Its the way you can hear whats actually going on on the ground, she said. In 2008, she was named Veuve Clicquot Business Woman of the Year and appointed Officer of the Order of the British Empire (OBE) in the 2008 Birthday Honours for services to women in business. In her later days at the firm, she came under fire for her own generous pay whilst staffers were forced to don hair shirts. Do you think it would take government legislation to assist women to return after maternity? If you say to people: 'look, there is an issue here', many people dont see the issue. Michael O'Leary, the . In the seven years since Dame Carolyn McCall became chief executive of easyJet, she has gone from being dismissed by her fiercest rivals to winning their open admiration. P.S. This often tends to be about women, because it is usually about families and childcare, but it could also be about carers, about men returners, or individuals looking after older parents. The pay gap is unacceptable after 45 years of equal pay legislation, she has said. In 1986 she joined The Guardian Media Group, where she progressed from within advertising sales to become CEO. Were mortgage rates below 4% a flash in the pan? Only because I was thinking: people are going to think this is tokenism. Addressing the now-disgraced Sun column from the Who Wants to be a Millionaire? It can be hard coming back to work. One thing I know for sure is that if you don't bring people with you and they're not aligned about strategy then actually they just go off and do their own thing. BP and Shell shares have bounced 45% in a year and pay big dividends, but will they be held back for not being green? Few would be brave enough to risk making an air-hostess joke these days. . We're launching Britbox which is the BBC and ITV, a new subscription video service. I do all my phone calls, do all my emails before I even walk in the door of the office. That's all our daytime programming from 6:00 in the morning, all the way through to when the quiz shows finish early evening. That's because of technology. I had a long chat with my chairman and I said theyre going to accuse me of tokenism, theyll say were just reacting. My very first job was actually teaching. We've got a lot to deliver while we're also dealing with all the Brexit issues and the economic issues that come out of that. We have to be representative on screen as well as off screen. .miss orla mcintyre corkey rd loughgiel Ballymena. Those areas should be a very important emphasis in HR What you do realise is that there is a huge amount of process that has to be done, which is an essential thing. [Rawcliffe] and the team have been really good on that and the feedback has been really good because it increases peoples confidence about talking about issues to do with race. I remember being at my newcomer's lunch at The Guardian and Peter Preston who was the then editor had a long conversation with me about why we didn't have a Sunday newspaper at the time, that was 1986 and it was a really good conversation. Rawcliffe had been head of diversity within ITVs commissioning business. Her 2019 base salary was set to increase by 2.5 per cent "in line with the wider employee group". EasyJet boss Dame Carolyn McCall to take the helm at ITVon Easyjet boss hotly tipped to be new ITV chief executive and BIG SHOT OF THE WEEK: She piloted EasyJet into the FTSE, and EasyJet shares tumble as it is hit by 236m loss due to weak What you need to know each week: Listen to the This is Money podcast, 'The Beast' British-built Rolls-Royce appears on Top Gear in 1998, How to find out how many stars Uber drivers have rated you, TikToker reveals Asda to leave your vehicle smelling 'lovely', Skoda gives drivers tips on how to travel with dogs, Dacia's new Jogger estate transforms interior space into a bedroom, See Prince Philip's Land Rover that sold for record amount. During 2019 she is undertaking a series of interviews with Business Leaders who have innovated within their field of expertise and have warranted the description of being an inspiring leader. ITV. We operate ethically and transparently, continually focusing on achieving delivery, whilst always demonstrating exceptional customer service. GMG Regional Media: the Manchester Evening News and its website along with several other UK regional newspapers. That doesnt move anything forward. Carolyn McCall says she has acquired 'about five years' experience in eight months' in her new role as easyJet chief executive. One of McCalls first acts when she arrived at ITV in 2018 was to set up a diversity and inclusion council, copying a successful strategy she had used at EasyJet. We are therefore doing quite well on screen. How would you describe your leadership style? How do you think Human Resources should operate within any business? My team were just extraordinary, they were a brilliant top team. Carolyn is Vice President of the French Chamber of Commerce in Great Britain, having joined the board in November 2012. The performance touched on COVID-19 but largely focused on the Black Lives Matter movement. Cowgill House, Gisburn Road, Sawley, Clitheroe BB7 4LH, +44 (0) 1200 401201 "Actually that was something that was seen and got a massive discussion going and thats what were there to do to push the conversation forward, even if its not very comfortable. I remember being at my newcomers lunch at The Guardian and Peter Preston who was the then editor had a long conversation with me about why we didnt have a Sunday newspaper at the time, that was 1986 and it was a really good conversation. She would like to be seen as just a boss, not a female boss. I realised that we'd cracked the operational issues when I got an email at Easter. The council features representatives from ITVs employee resource groups for Black, Asian, and minority ethnic employees, disabled employees, and women, among others. Theres so many good things that I feel very proud to have been associated with. I think it is probably the single most difficult and actually one of the most critical things that anyone in business or work has to do; but especially when you're a CEO and you're putting together a top team. You never could unless you're in the armed forces where command and control works. "Actually that was something that was seen and got a massive discussion going and thats what were there to do to push the conversation forward, even if its not very comfortable. You have to be clear headed and have a clear vision but its the people in an organisation that will make the vision a reality. Carolyn is leading the ITV strategy to be More than TV and is focusing on three key areas: strengthening the integrated producer broadcaster; growing UK and Global production and creating a scaled Direct to Consumer business. I want to know everything about the business. I did a postgraduate in education after my degree and I went to Holland Park Mixed Comprehensive, where I taught secondary school. I want to know everything about the business. But Dame Carolyn McCall, who was yesterday named as chief executive of ITV, has done it all for real. Carolyn McCall is Chief Executive of Guardian Media Group plc, which comprises: Guardian News & Media: the Guardian and Observer newspapers and the guardian.co.uk website. The Royal Society of Television praised ITV for hosting the first ever all Black panel on Loose Women when it was named Best Daytime Programme 2021 earlier this year. Only because I was thinking: people are going to think this is tokenism. Carolyn McCall December 2022 As ITVX banks on World Cup gold, is channel too late to streaming party? I tend to try and see people formally and informally especially when I'm recruiting directors. Those areas should be a very important emphasis in HR What you do realise is that there is a huge amount of process that has to be done, which is an essential thing. Policemen in riot gear circled the dancers as they moved through mock teargas and, mid-way through the four-minute performance, Diversity knelt with their fists in the air the symbol of protest that has become synonymous with Black Lives Matter. Work was already underway to address these issues when the Black Lives Matter movement swept the world. I started in July 2010 and it was in meltdown everywhere - operationally, customers, all the people. McCalls flight-path to the top has not been smooth. McCalls efforts to promote and support ethnic minority talent, both internally and externally at ITV, have been recognised in the EMpower Advocates list 2021. easyJet was a complete turnaround and it became a customer facing airline which won awards for being customer centric. However, in terms of general leadership, then in my view youve got to listen to people, find out what they think about where they work, what they do, how they do it, find out about their customers, the viewers, the passengers whatever it might be. Read more: The EMpower Top 100 Ethnic Minority Executive Role Models 2021. However, in terms of general leadership, then in my view you've got to listen to people, find out what they think about where they work, what they do, how they do it, find out about their customers, the viewers, the passengers whatever it might be. At a dinner she attended shortly after she was hired, a male speaker made a quip about doors-to-manual, Carolyn from the stage. What's your approach to interviewing and hiring? We got all the pilots on board and all the male pilots were actually amazing about it, really supportive. It's about differentiating the brand and being very distinct. It was a complex business to get right, so I feel very proud of my easyJet years and my team there. I think it is probably the single most difficult and actually one of the most critical things that anyone in business or work has to do; but especially when youre a CEO and youre putting together a top team. ITV publicly committed to improving minority representation both on screen and within its organisation and to do so faster than had been planned. Watch: Diversity's Black Lives Matter performance on Britain's Got Talent, Read more: The EMpower Top 50 Advocate Executive Role Models 2021, It was startlingly shocking, I thought it was shocking, Carolyn McCall, ITVs chief executive, told Yahoo Finance UK. I think the principle is a good one. "It was startlingly shocking, I thought it was shocking," Carolyn McCall, ITV's chief executive, told Yahoo Finance UK. They talk about women coming back to work, they talk about gender equality, they talk about the pay gap, which is constructive. A month later, McCall promoted Ade Rawcliffe to ITVs board as group director of diversity and inclusion. When I look back on some of the things I was talking about 20 years ago. can be about process and not about people. We need to represent the diversity of the people who are viewing it. She also survived tussles with EasyJet founder Sir Stelios Haji-Ioannou, including over her pay. Rawcliffes addition to the board has been very good, McCall said. [5] She was chair of the Business in the Community project Opportunity Now,[6] She has served as president of Women in Advertising and Communications London. But dame carolyn mccall is in it for the long haul. [9] McCall became one of five female CEOs of a FTSE 100 Index company. That means I have to get around and about a lot and have to see it all happening, so that for me is critical. Her promotion made ITV the first FTSE 100 (^FTSE) company with a dedicated diversity director on its board. You are trying to blend people. We weren't on time, customers were very unhappy, we were cancelling flights in the middle of summer, cancelling people's holidays, it was really miserable. Her reign coincided with some decisions that turned out to be disastrous, including spending 80 million on printing presses when the paper moved to the Berliner format. [19] In April 2020, McCall along with other senior executives took a 20% pay cut in the wake of the coronavirus pandemic. Everyone is now aware of it, so what has really shifted is the awareness around diversity whether thats around disability, BAME, LGBT or whether thats around gender. After a collector paid a record-busting 600k for a Ford Sierra at auction last week, JOHN MAYHEAD explains why it's an 'outlier', Revealed: The new '23' number plates the DVLA deems offensive and has banned including EU23 OFF and GO23 HEL. You want to be able to just have the process and policy as a hygiene factor as it's actually about people. The song Black Lives Matter by Dax played in the background, including the lyric I cant breathe Floyds last words. She was offered a job on Kevin Kelly's Business magazine. Millions of ITV viewers watched as troupe leader Ashley Banjo told his future child the story of 2020. When you've got mobile technology or technology to make your life quicker, more productive, more efficient then you can do more remotely, you can do more while you're travelling, you can do more on your commute. During 2019 she is undertaking a series of interviews with Business Leaders who have innovated within their field of expertise and have warranted the description of being an inspiring leader. [3] She replaced Adam Crozier in the role. We had to change things structurally to get more female pilots in the pipeline, in order to achieve the goal that 20 percent of female pilots were to be recruited by 2020. Carolyn is the first female Chief Executive of ITV,. host this morning, McCall said she believed her team had "handled it well." Clarkson is contractually committed to one further series of [] Thanks for sharing :) Looking forward to your series based on this one. Its the way you can hear whats actually going on on the ground, she said. Dame Carolyn McCall said the broadcaster has "handled" criticism of the Who Wants To Be A Millionaire? A company has to do a lot of enabling, an individual has to do some, and I think Government can do that financially. McCall has topped the ranking, which was put together in partnership with Yahoo Finance UK. Its so important to listen to them about what they think because they tend to be much closer to the customer end experience. Linda had the pleasure of working with Dame Carolyn McCall during her 14 years with Guardian Media Group. In 1986 she joined The Guardian Media Group, where she . You cannot sit in an office and think that you can control what's going on because you just can't. Dame Carolyn McCall, CEO of easyJet, the low-cost airline, has no office to call her own in the large, very orange building known as Hangar 89, where we meet. One thing I know for sure is that if you dont bring people with you and theyre not aligned about strategy then actually they just go off and do their own thing. The surreal deal: With bright colours and bold, witty shapes, surrealist designs are back in our homes, I want to grow my small manufacturing business but I have very few staff are recruiters worth it? I dont think Government can legislate for how women feel about returning to work. Well you have to ask other people really, its very hard to know. Thats because of technology. She will receive a golden hello of around 3 million to compensate her for share awards that she is giving up at EasyJet. I knew I wanted to be independent and I knew I wanted to work. However, you can find that some individuals in HR are so focused on process and policy that they lose sight of what you're trying to do. Its not good for anyone when someone is not working out and identifying that and working as a business partner to fix them. Its a big cultural shift. But her lack of personal CEO space is not . Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. The pilots were up in arms. We have obviously looked very closely at how were doing that, whether were doing that clearly not enough. A company has to do a lot of enabling, an individual has to do some, and I think Government can do that financially. For McCall, who ran EasyJet (EZJ.L) and the Guardian Media Group before ITV, championing underrepresented groups has come more or less naturally. Train fares will rise by 5.9% TOMORROW - but travellers City watchdog launches enforcement probe into London IMI revenues exceed 2bn as FTSE 250 manufacturer is Norway's Equinor doubles stake in major untapped North Ruth Sunderland, Associate City Editor For The Daily Mail, > Compare the best investing platform for you, Temple Bar's Ian Lance: The UK stock market is cheap and looks as interesting as in 2008. Dame Carolyn McCall, DBE who is married to Peter and has three children, became the first female Chief Executive of ITV in January 2018. You want to be able to just have the process and policy as a hygiene factor as its actually about people. Ive always thought HR is about people and about talent, learning, development, recruitment, retention succession. This often tends to be about women, because it is usually about families and childcare, but it could also be about carers, about men returners, or individuals looking after older parents. Do you have a favourite interview question? Engagement at every stage is crucial. McCall was speaking as ITV posted a profit fall of 12% but said she is confident of a return to growth despite content investment on new streamer ITVX increasing from 20M ($24M) to 160M ($191M). Weve just signed a big ad tech deal and were still the largest broadcaster by a mile in commercial TV, we have mass audiences that are doing very well but doing that ad tech deal is going to be quite an important thing to deliver. Some viewers were horrified. She has been the chief executive of ITV since 2018. Carolyn is leading the ITV strategy to be More than TV and is focusing on three key areas: - strengthening the integrated producer broadcaster; growing UK and Global production and creating a scaled Direct to Consumer business. What is really good is they do speak really openly about things.. What were your career aspirations when you were younger? When I look back on some of the things I was talking about 20 years ago. It started with Dear Carolyn {I thought he was going to complain} but he went on to say this is the first Easter in many years that my roster has been stable, that I have been able to see my family and not been late every single night, so something is going well. I think hiring is one of the most difficult things you can do at any level because talent is everything and you want to get the best people whatever role youre in at management level. Ive learnt a lot and my experience has deepened my leadership thinking if you like, but the thing I know for sure is that you have to get out and talk to your people and customers. Her earnings were revealed as ITV also disclosed that BAME representation on- and off-screen went in the wrong direction in 2020. Weve also got a large studios business that sells content right around the world not just to ITV and we are growing that. You cant make people return to work but what you can do is put in place enablers. Yours sincerely Captain XX. We had to do lots of things from scratch because it wasnt even really on the radar there in 2010. But she is realistic enough to acknowledge that as one of only a handful of female chief executives, her secrets for balancing family life with the corner office are bound to be viewed with fascination by other working women who wonder how on earth she does it. It was a big moment selling 50 percent of it and having a 800 million in the bank. All I would say is I think that I have only ever done it one way and you know me well from my past. You need to take moments for family, exercise, sport, film, travel. Youve got children? We had to change things structurally to get more female pilots in the pipeline, in order to achieve the goal that 20 percent of female pilots were to be recruited by 2020. Project Mondo G is a Mercedes G-Wagen in a puffer jacket, New Honda's Civic: family car with rebellious bad boy in its line-up, Advert for the 1998 first generation of the Audi TT, Ford scrapping 1,300 jobs in UK amid European overhaul. CEO Carolyn McCall flagged the likely Brexit impact earlier this year in a warning about the effect that the U.K.'s exit from the European Union was having on advertiser confidence. Back to News & Insights. [Former ITV News presenter] Trevor McDonalds been one of the greatest role models in ITVs history actually, McCall said. At ITV, she will receive broadly the same as Crozier. Thank you. I think the difficulty is making it work in busy environments. If you click on them we may earn a small commission. What technology are you passionate about? Then easyJet, the day I felt we really turned a corner. Nationwide hikes cost of home loans just weeks after cutting them, as swap rates start to rise, Will spray foam insulation make your property hard to sell or mortgage? If you say to people: 'look, there is an issue here', many people dont see the issue. We've announced the deal, we're now implementing it and then just ensuring that our creative talent and our programming remains as strong as it is today. I dont want to be into the detail of everything, but I want to know enough about the business that I understand every area so that I understand the impact on our people, on our business, the key drivers and on our customers. Broadcasting is a very powerful medium and it doesnt just reflect society, it shapes society. If you dont get it right, then these areas can cause the biggest headaches and have an incredibly negative impact on the bottom line - our clients value our recommendations we listen well and act as a supportive partner. thats very exciting. Carolyn was appointed as the Chief Executive of easyJet in 2010 (one of five female CEOs of a FTSE 100 Index company) and during her tenure, the airline's shares almost quadrupled. Its by Michelangelo and its still very relevant to us, my generation but also to the generation that my children belong to. So if you want to see every episode of Vera or Endeavour or Fleabag, it will all be on Britbox, so its a one stop shop for depth and breadth of British originated content. I am really clear about this, because I think a lot of H.R. However, you can find that some individuals in HR are so focused on process and policy that they lose sight of what youre trying to do. Ive got three kids and they roll their eyes when I say it to them as I say it so often. 'We're not on the back foot the whole time' HOLLIE. Just two years into the role and this seasoned business leader has already shaken things up, from restructuring the ad sales team, pumping money into new ad campaigns and lauching subscription streaming service Britbox.
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