Some of the lies: I keep calling but to no avail. The Better Business Bureau is a great way to check if a company is reputable. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. I have collected evidence to support the claims of thousands of people deceived from this company. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. If there is somesort of class action please count me in. I was in suspense. We purchased the membership in 2008 for Tres Rios cancun and went to the resort for the first time this year. We also use third-party cookies that help us analyze and understand how you use this website. We did not buy the all-inclusive. We also suggest never working with an organization without first having everything recorded in an official agreement. . I refused to proceed and insisted travel package detail. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. Sunset Solutions Group consumer reviews, complaints, customer service. #5. How to get rid of Avalon Vacation Club Timeshare? Search Close. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. We use cookies to give you the best experience possible. This comment was posted by a verified customer. www.sunsetscam.com Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. The case status is Pending - Other Pending. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. We were being scammed and taken advantage of financially. After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. Cancun, Quintana ROO Mexico C.P. They are Unethical, dishonest and should be put out of business. BEWARE this is a scam. In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. We sent in the documents and waited for closure. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. Not sure who to start legal proceedings through. Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. Our goal is to make it simpler for you to explore your options. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. We review timeshare exit companies so owners can make an informed decision. Overall makes it challenging to cancel their contracts. How to Get Rid of a Timeshare with a Mortgage Balance, Kings Creek Plantation Timeshare Cancellation. Please contact me if anyone is able to find a better way to deal with these criminals. We recommend you contact your timeshare developer directly and ask them to help you get out of your contract. On the off chance that youre reluctant about a venture an open door, do some exploration prior to settling on a choice. Fortunately we only joined the club and NOT buy a timeshare. In addition to their duties overseeing the companys Smooth Passage initiative, they also have a robust customer service team based out of their Miami, Florida headquarters that takes great pride in taking care of all your needs before, during, and after your stay. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Sunset Lounge lawsuit heads to court while venue continues to sit empty if it was a scam there would not be more than 20, 000 happy members of this group, it is not a scam, you have to use correctly your opttions and the ones who do so, have an amazing expirience with their purchase. Our "VIP week" couldn't be booked at all. Info on Sunset Resorts, Cancun & Playa del Carmen We did so and provided proof of our claim. Take action now! How To Cancel a Manhattan Club Timeshare? They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. Sunset neighbors sue over contentious affordable housing project If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. The document they show is a complete fake. Greetings from Earl in Fredericton We liked going out & trying different restaurants. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? I did talk to the Tourist Police & a couple of quasi-consumer agencies the next time I was in Mexico, but everyone was extremely not helpful. they will admit that trading your private residency with someone else costs $189 each time. UNAUTHORIZED ATTEMPT TO ACCESS OUR CREDIT CARD - 6/8/2010 documentation showed verification from our bank that Sunset tried not once BUT twice to access our Visa Card for $822 on May 17, 2010 & again on June 1, 2010 (which Sunset denied the first time I notified them regarding They said this was a standard business practice in Mexico. Ripoff Report | The Sunset Group -The Royal Review - Cancun, Mexico Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. 2. After this threat of not issuing a refund, I filed a dispute claim to my credit card visa and submit all the documents that were needed including the cancellation letter that I handed to them .. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. The organizations on our site have been all completely screened so you can see the difference between the companies we do and do not recommend. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. All information on this website should be used as educational material. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. If youre hesitant about an investment opportunity, do some research before making a decision. It does not say what "services" are. Records of municipal courts and justice courts are housed here also. Multiple issues requiring emails and phone calls to get the RCI membership fee paid that was in the contract and also to take care of various other administrative issues with limited response. We are now being told to write a letter to "the board" who will review it and see if we are approved to cancel our contract. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. Some of them even claim that they can help you with dropping your timeshare regardless of what the case might be. These companies specialize in helping people just like you get out of their timeshare contracts. All they would say is "that is what your maintenance fee guarantees". He is saying that it is an investment and that you can sell your weeks to the company if you dont use it and they will buy your weeks and then you will earn money from selling your weeks to the company . Instead of waiting around thinking the solution will present itself to you. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. This review was chosen algorithmically as the most valued customer feedback. We have the same story as you. . 8. I also sent registered letters immediately just to be sure and cover all angles. May 22, 2010 @ 12:56 PM). sunsetgrouplies@hotmail.com. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. That night I googled them and saw a lot of bad reviews about them . Search Close. Never spoke to them before. Walking Away From Timeshare Maintenance Fees - Is It Smart? Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. Eventually got the price down to something we thought we could actually afford. Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. a complaint VS. Sunset . But the highest success rate weve seen is when owners hire a reputable timeshare exit company. How to Get Out of Raintree Vacation Club Timeshare? Never begin working with a company without first having everything written down in a legally binding contract. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. Jan 06, 2019 4:36 pm EST. They kept bring a new person to promise us more and after 4 hours I was so nervous and couldn't think anymore - we agreed and gave a deposit. Can You Get Rid of a Sunset Group Timeshare? Once we initiated the contract dispute / cancellation, we were told that the RIMC fee would be refunded but after 2 unauthorized attempts to charge our credit card, I am leery of providing that information to them again. And I also check my contract and nothing in the contract that says they will buy my weeks so I know they just wanna scam me. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. The above comments confirmed my suspicion of a potential scam. Update: Did get my money back from the credit card company, was sent to a collection agency. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. Same liesA class action is not possible, you would have to sue them in Mexico. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. Utah Courts - Court Records This was also to be used for rental purposes to provide rental income for our timeshare as an investment. They just called my house. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . Sunset Groups ratings and reviews reflect all of these issues and complaints. Something else to remember is that anything that sounds unrealistic most likely is. This took several months to correct. Hello I was scammed too. but this timeshare by Royal Elite/Sandos. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. It has now been almost 5 months and I am losing faith they will ever pay me back. Despite the fact that they practice things like this, it is feasible to discover a reputable timeshare release business with a track record of success in freeing consumers from their contracts. How to Get Out of a Sheraton Vistana Timeshare? Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. And every deal included the $1000 per week maintenance fee and $99/perday/person to come to the resort which is no deal considering that is 2x the amount I pay by NOT being a member of the club. Get Rid of Timeshare Inherited from Parents? http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. I cannot even sell mine for $1. They refuse. SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! This website exists because there are so many businesses just like Mexican Timeshare Solutions, and we wanted to make it easier for you to locate extra alternatives. If youre thinking about purchasing a Sunset Group timeshare, we recommend you do your due diligence in researching their reputation. I am about to cease my payments after being on a freeze and mulitple letters on not wanting it / not affording it any more. A quick Google search shows that Mexican Timeshare Solutions practices fit right into those we consider shady and less than trustworthy. This will surely increase the credibility of your complaint. That was enough though. We were sucked in by their promise to get us a balcony for an inside cabin rate. How To Get Out of a Hilton Grand Vacations Timeshare? Legitimate Exit Companies that Buy Timeshares? They said they cannot do business via phone, fax, or email. Search. They said that they needed some business write offs for their firm. I promised nothing. For example, on Consumer Affairs, Sunset Group has a 1.5-star rating with nearly 200 reviews. I'll never agree to waste a full day of my vacation with these scammers again. On September 5, 2007, we notified Patricio Muldowney, a sales manager at Sunset Fishermens, of our intention to exercise our rights and cancel our contract within the 5 working days provided under Article 56 of Mexican Federal Consumer Protection law. Beware! By providing my contact information and clicking submit, I am giving TimeshareExitAdvice.com and its partners permission to contact me about this and other future offers using the information provided. Beware of timeshare scams in Mexico! Same issues here, please let me know if you found solutions or atty, or any lawsuit. The Sunset Group is a scam with the lowest ethical standards. BPREP 8500 Sunset is a company controlled by Korman Communities, which operates the AKA short term corporate rental business, and the Brookfield Property Group. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. The company states it offers a real no up-front fee escrow option, so they don't get paid until you get your official release. I was scammed in May 2018. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. 1. There are other, more reputable companies out there that can help you cancel your timeshare contract. We are tying to cancel our membership too but they said that it is not valid. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. Can You Get Rid of a Sunset Group Timeshare? Guide 2023 She then offered "free tickets" to area attractions (deep sea fishing, theme parks, snorkeling, diving, etc) if we would attend a 90-minute presentation over lunch the following day. It all started the moment we stepped off of the airplane in Cancun, Mexico. I politely declined the offer. Sue me [censored]es! I wanted a cancellation and return of my money. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. Sunset Solutions Group LLC | Better Business Bureau Profile You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Then told her I know they are scammers and not to bother me anymore. Please help! Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. We are seeking total resolution. Everything said was identical, currently arguing with them to cancel the contract. 4. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . Youre not the only one wanting to ditch their Sunset Group timeshare. Hi goaliemike, we are here in cancun, we were scammed. I can't begin to tell what a horrible experience it was. i am assuming that you will get this message? Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! An accreditation and positive rating with the BBB, The organization has been around for a considerable length of time, A real office address rather than only a PO box. For example, you could sell your timeshare privately on a resale website. 2. If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. I kept going back and forth with them. Have you been able to get any resolution? And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. Has anyone successful stopped paying maintenance fees? These cookies will be stored in your browser only with your consent. What should we do? Necessary cookies are absolutely essential for the website to function properly. Unfortunately, almost every timeshare exit company promises to do the same thing. If the plaintiff loses the case, no one is compensated. Cancel Timeshare Mortgage and Maintenance Fee? This person was useless and was very dishonest in her statements to us. Its normal for owners to feel like they were deluded or bamboozled during the sales presentation, and this can prompt a lawsuit. Also, they will tell you that you are making an excellent financial investment, and that you can rent or sell your timeshare weeks for a profit. This company took advantage of the opportunity to be just as fraudulent as Sunset Group has been shown to be. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer.
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