Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle We pulled up behind a car and waited 20 minutes! Some of my articles are about CX (customer experience) and leadership. Regards, As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Pay for this replacement part that your car wash broke. Also, why did i not earn perks on Dec. 17 and Dec. 22? Can you imagine what I think you can do with this lousy idea?! Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. I have made 3 complaints to your service department about the condition of your in store wheelchair. Block Spam Calls. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews She rudely told me to re-up order my food and wait in line again. Procedure is simple and painless and the staff is ALWAYS pleasant. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. Our Benefits | Giant Eagle Careers I realize that's how it works. The store is in Brooklyn ohio. Great service on Curbside Pickup in Erie! i recently shopped at the local giant eagle for groceries. If she was helping it would not be anyone to watch! The average employee at Giant Eagle makes $27,418 per year. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. Job Work/Life Balance I asked that they contact me and one customer service representative never even filed the complaint. Giant Eagle reviews & complaints. nav-opener. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! Flu shots are only available from 10a-6p. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. Leave a review. ) The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. Giant Eagle service worst ever since Covid 19 started. Overall im frustrated, but I just want my money refunded. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. Nov 25, 2022, 12:13 PM PST I did. Never go there again! Waited there another 10 minutes and was told it would be 30 to 45 minutes. this is very frustrating, inconvenient and time consuming. I can not reply to emails. I shop frequently at the Painsville OH location. That is a 70% increase. I don't like the fact that you no longer mail sales papers and the fact that you no longer supply plastic bags I believe it's more of cost and profit issue than saving the environment. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. UPDATE: I have purchased this chicken many times in the past and it was always delicious. They were VERY rude to say the least, there was no need for it. If you have been a victim of such, contact a lawyer. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. 5.0. Awful. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. Very abrasive. See details. I called the store. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Giant Eagle Grocery Store Hours and Location info near Indianapolis. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup. plus-circle Add Review. What they do NOT tell you is that now, if you buy one, it's down to $1.25! Then she said I was trying to steal it! It is very challenging to get answers from customer service. Submit a complaint and get your issue resolved. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. Thank you. I got an email stating that all sales were final even though it was just a glitch in the system. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. It was on a Tuesday. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. 1.0. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. i had over one dollar on the advantage card for fuel perks for gas. I purchased chicken salad Giant Eagle last night, 9-28-18. It was for curbside pick up. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. Desired outcome: The employee came up to me after my cart was full and I was almost ready to check out. Note that complaint text that is displayed might not represent all complaints filed with BBB. Claim it and get a lot of features. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. Absurd! Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. I flipped. Or does that all fall on computers today? File a complaint. Giant Eagle: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard How convenient! 6930 West Central Ave . I suggest that customers avoid this location as long as this individual is working here. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! Don't shop in Brooklyn ohio store especially when buying a sub sandwich. Good Morning. They kicked my special needs 3 year old grandaughter out for not wearing a mask! Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. And the person who answered was named Morgan, a female. What happened to integrity and company loyalty. The Marketing team, with 85% positive reviews, reports the best experience at Giant Eagle compared to all other departments at the company. I spoke with a lady at the front desk she allowed me to exchange the item for a fresh pack however this is just not pleasing and highly uncomfortable Thank you . I would recommend reaching out to the party you received this card from to seek any potential reimbursement. Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. 2023 Trustpilot, Inc. All rights reserved. The service has always been rude, but now they have become even worse. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Called their customer service today. And who in the hell can even see tiny print on the smartphone. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . Claim it and get a lot of features. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . It's a stupid idea to stop the weekly mailers. Giant Eagle Inc | Complaints | Better Business Bureau Profile 261 7008. 228 in Cranberry Township PA (the one by Target not out toward Mars). I myself do not expect compensation back but for sake of others health this was unacceptable by any means! Customer Reviews. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. auth #04520C Giant Eagle on the App Store The kitchen manager needs fired. Giant Eagle: Reviews, Complaints, Customer Claims | ComplaintsBoard I mostly shop at giant eagle for gift cards to earn fuel back. Hello, but they want to play that silly "security reasons " game. The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. We spoke to the consumer today and they provided an updated mailing address for the request. This was about 6:30pm. everytime i go theirs always issues! I have not been able to use them, so I automatically open my bank account because I thought that I received the refund, but nothing. Desired outcome: When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. This is unacceptable. HIGHEST PRICES ANY WHERE! This Giant Eagle is in Blacklick Ohio on E. Broad. I think i talked to a team lead? No one has called me yet. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. BBB Business Profiles are subject to change at any time. BBB Business Profiles generally cover a three-year reporting period. He blewup at me " i was just trying to help" i said in a very rude way! if customer service reviewed purchases they woul see all are made in my name with my debit card. Learn how the rating is calculated 1 complaint. At first, it was alright, but it progressively got worse along the way. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Share your photos and videos with others to prove the truth of your words. Digital coupons only STINK! Be the first to write a review for Giant Eagle Supermarket. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: You will lose me and many others who despise having to use pc, etc to see your weekly special info. Close it down! I was told I would hear back in 2 to 3 weeks. Store associates think that they own the grocery world. How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Or does that all fall on computers today? She didn't know how to remove it. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 38 complaints closed in the last 12 months. 1. I love Giant Eagle Curbside Pickup. How does that help with a person that wants a grocery list AHEAD of time? Help even if you are not a cashier, you work for GetGo! in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. i have to go back to the website to send a reply. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! Giant Eagle Grocery - CentralPercentum GetGo. Giant Eagle has extremely terrible customer service. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. My personal shopper ignored my requests for subbing the chicken I ordered ONLY if it was same price per pound. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. What ever you feel is right. I said well we waited all that time and the car ahead of us received their prescription so how we would know? The store manager Brandon did nothing! So, off to Rite Aide i go! named Heather - very immature for the title that she holds. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. No one seemed to care about the mistake made in the store. So I went to the self-checkout, and there I was harassed by two other employees. So this made me wonder why a team member even recommended I do this to begin with. The rudeness of store associate and unwillingness to help. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Not even sure it was USDA Choice. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I explained to them my same situation, and they continued to harass me and discriminate. For example, pharmacy business hours are 8a-8p. Desired outcome: Giant Eagle Company. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. User; Business User; . None I'm never coming back. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. Mandates are NOT law! When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. Ok ..i put the items back in the cart ,told him he was being very rude and i didnt want the things anymore! good bye giant eagle. A multibillion dollar company has scammed a consumer out of $200 Desired outcome: So i am very confused and frustrated. Giant Eagle 3239 Washington Pike, Bridgeville, 38 Complaints and My parents come here to get produce, and they got me into the habit, too. The butchers are LAZY! Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. The next best thing would be some sort of response just so I know you are aware of my issue. Explore an interactive map with places nearby. The associate said to go ahead. Need a loyalty card to self check out The apple turnovers were made with mushy applesauce and were tasteless. Giant Eagle, (store #4029). The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. When empty the cart basket closes. I gave her the substitutions and one additional item. The first transaction that I did online in fact, did go through. Giant Eagle Reviews | Read Customer Service Reviews of gianteagle.com I've never been treated so poorly by the Mgr. Check out machines worst than Kroger's attendent had to be called 4 times Hello Shop & Save. Feedback has its perks! | Giant Eagle For further assistance, please reach out to them directly. We will forward their concerns to the pharmacy and regional leader. I cooked it on my grill as I usually do, and found it to be tough and certainly not Prime. The other guy behind counter was rude also. Complaint about Giant Food Stores? File now, we help resolve it! It's more of an inconvenience than a convenience. Of the others, I choose G.E. [To assist us in bringing this matter to a close, we would like to know your view on the matter.] They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. She said too bad, you need to wear a mask or we can't check you out. In the meantime no follow-up with me. As a matter of policy, BBB does not endorse any product, service or business. I will not shop at this store again and will encourage others to not shop here as well. I spend a lot of money at your store and I feel like just stopping and going to another place that truly cares about my loyalty and me being a customer first and foremost. No need to bother with long lines or product availability. Upon explaining my concern, store associate said they are out of all items. Submit Call Comment; Contact; Support; Blog; Press; Carriers ; Sign Up / Login; Search Results for Giant Eagle Pharmacy. i do the shopping for the household,he picked ip the advantage card. Observed Chicken breading room equipment, in deli area, with an accumulation of dirt, food residue, slime debris on floorracks shelves non-food contact surfaces. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. I guess Heinen's will be my home store. Columbus ,ohio. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Two weeks later (today) the same product cost me $6.39. Unbelievable. Was looking forward to these, I bought them In the past and fell in love with them. Out of 477 Giant Eagle employee reviews, 70% were positive. Not only is it not obvious to this pharmacy but its oblivious to them. Unknown, 2 Complaint(s)
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