Your refund will be processed automatically by your point of purchase within 30 days of cancellation, or within such other timescales as are notified by your point of purchase. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. WE ARE NOT RESPONSIBLE FOR ANY ASPECT OF THIRD-PARTY WEB SITES, INCLUDING PURCHASES MADE ON THOSE SITES. If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the can reveal. Plans can . File a Claim | Allianz Global Assistance - Allianz travel insurance Yes - If customer is prevented from attending because of a government mandate, this is covered. There are no suggested results at this time. Please contact the venue directly for a refund. For those fans who weren't able to get tickets, we have added you to a wait list and may notify you if tickets become available. Festicket, for example, has a banner on its site which says: 'Get a full refund in case you are unable to attend the event (COVID-19 coverage included) Just add it at checkout. Booking Protect, a refund guarantee used by Festicket, says you'd need a positive test to get a refund in this situation. We notice that your web browser is out-of-date. We will require vehicle recovery service confirmation and receipts. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. All ticket prices for events that occur in the United States are stated in U.S. AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Feb 17. Date on which medical attention was first sought for illness/injury? I am so upset to now know I have to provide proof of an accident (police report, auto damage), or a doctors note, in order to be refunded; what a fucking joke. This phone number is AXS Tickets's Best Phone Number because 11,592 customers like you used this contact information over the last 18 months and gave us feedback. Press question mark to learn the rest of the keyboard shortcuts. Please note that we are currently unable to process postal documents. We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. Tickets may not be used for any contests, sweepstakes, or promotional or commercial purposes without the prior written permission of AXS, the Client, or applicable party relative to the event. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. For those times when circumstances sideline your customers, this valuable protection ensures that their investment is safe and sound. If we deem, in our sole discretion, that a listing, transfer and/or transaction violates the law, this Agreement or the terms and conditions or other rules of our Client, we may cancel such listing, transfer and/or transaction. Hi, I was hoping someone could help with some advise around getting a refund on tickets purchase through AXS's website. Press J to jump to the feed. . There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. By purchasing tickets you are agreeing to such terms and conditions of the MLS home team. If we cancel a transaction because the buyer fails to remit payment for any reason, we are only obligated to return the tickets associated with such canceled transaction to the seller. No forms, no IDs, no complications. ), "Thank you for contacting AXS.Unfortunately, we will not be able to issue a refund on your ticket insurance.The insurance company, XCover, are completely separate to AXS, so it's them you'll need to contact with any queries about your policy.". You are viewing the PayPal Community Archives. Dollars. Help us help you quicker by coming with your mobile ticket ready to be scanned. Leave the Archive. Official Tickets and Your Source for Live Entertainment | AXS.com AXS (@axs) / Twitter Please note that if an opening act or guest artist is changed or canceled, the event is not considered canceled and you will not be entitled to a refund or exchange. . In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. What is ticket insurance? Mastercard, date running time selected at the russian of purchase. who has the best covid cover for travel insurance? Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. In these cases, customer service will attempt to contact you, using the information we have on file. How do I get my . Our Clients may potentially release additional tickets during presale, onsale, or any other time up to the day of the event. In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. You have chosen AXS Mobile ID as your method of delivery for your tickets. Holder agrees that the Releasees (defined below) shall not be responsible or liable for any claim, loss, damage or injury, whether occurring before, during, or after the event, regardless of whether caused by the negligence or other fault of Releasees or any third party. You are prohibited from selling or offering for sale your tickets where such prohibition was disclosed prior to completion of your purchase. I bought these from AXS and paid 214 (bit of a rip off site . Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. Do Not Buy Ticket Insurance From Ticketmaster/Allianz I purchased my tickets with my AMEX can I make a claim with them and get my money back? What is AXS Premium? Official Tickets and Your Source for Live Entertainment | AXS.com Please note that orders are processed only after a billing address and other billing information has been verified. Please note that any costs for supporting documentation are non-refundable, as per the terms and conditions. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. tickets sold directly by the event organizer, promoter, sports team or venue that puts on the event) (each a Primary Ticket and collectively, the Primary Tickets) purchased on the Service are typically subject to a per-ticket convenience charge and a per-order handling or processing charge. Ticketmaster will refund your ticket price if the event gets cancelled due to some unforseen or catastrophic event. Terms and conditions of sites linked to by or from the Service may vary by site. Refund policies may vary depending on promoter, venue, state or local laws. By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. Such fees and charges may vary. AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. Click here. We can't reclaim the money and issue the refund to a new card for you. Violation thereof is grounds for revocation, seizure or cancellation without refund. Yes - if you can provide evidence you can't attend in line with its T&Cs e.g. Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. Breach of these terms or rules could result in the termination of your license or right to attend the event without refund. . I consent to TicketPlan using health data that I submit with this refund application for the purpose of administering my application, which may include sharing health data with insurers. In the event you are hurt or believe there is a security issue, please contact an usher or security personnel immediately. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When you click on a retailer link, we may earn affiliate commission, which helps fund our not-for-profit mission. If you believe you've been a victim of fraud, please contact us here submit a ticket or use the live chat icon on this page to begin a session with us. Please visit our help page or contact customer support for assistance. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. Don't buy: why paying extra for some ticket insurance is - Which? Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. The partial refund was completed early August 2020. We all hate lines. Privacy Policy. Your tickets will be delivered to you as indicated at the time of purchase, most frequently via mobile delivery to your AXS account. We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. Let us know what you were doing when this page came up, plus your IP and request ID Contact Us All information provided through the Service will be managed and processed in accordance with the Privacy Policy. VIRTUAL (ONLINE) EVENTS. These documents are require to process your application and you are unable to submit your application without these documents. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36. ugh I am raaaaaging. BOOKING REFUND PROTECTION IS AN OPTIONAL SERVICE OFFERED BY THE BOOKING VENDOR AND ADMINISTERED BY TICKETPLAN ON THEIR BEHALF. If they pay you now, there's no insurance for them if the new owners are refused entry. AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. PROPER CONDUCT. AXS or the Client may send a summary of your purchase to the email address you provided to our Service. By using the Service, you agree to the Privacy Policy and Terms of Use. Buying Tickets - AXS Help Center Individuals in possession of a recording device are subject to confiscation and/or ejection. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due to local lockdown restrictions in their area, only one policy provides this cover. Klicka hr fr att kontakta oss. Det finns flera saker som kan ha franlett att detta hnde, s som att felaktiga data skickats, fr mnga klick eller att flera enheter anvnts p samma gng. A scan or clear photograph sent by email is acceptable. Footer.languageSelector.ja-jp.region Name of the person who suffered the injury/illness, If this person was not attending the event/parts of package please indicate their relationship to each ticketholder. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. Fast & Free job site: Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region Birke job Saarbrcken, Saarland Germany, Insurance jobs Saarbrcken, Saarland, Germany. If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. Please note we will require official notification of breakdown from the service provider, Please note we will require a vehicle recovery service report, incident report or copy of garage repair bill to be attached as appropriate, (Please note we will require a copy of the original invitation to attend jury service to be attached), (Please note we will require evidence of the Emergency Services attending your residence in the event of burglary or fire to be attached), (Please note we will require a copy of the original witness summons instructing you to appear in court to be attached), (Please note we will require a screen grab/scanned print out from the Met Office website/confirmation of Police Warning), (Please note we will require a copy of the original advice to travel at short notice on military service to be attached), Your supporting documentation such as medical documents, evidence of breakdown, confirmation of travel disruption as applicable, Scanned copies or clear photographs of the un-used tickets. What is delivery delay/ticket printing suppression? A per-order delivery fee may also be assessed, depending on the delivery method. Each ticket that you as Holder purchase, receive (for example, as a subsequent transferee of a prior purchaser) or use issued by the Service, is a revocable license to enter and attend a particular event (whether live or online), or to park at a venue, or to exercise certain other rights associated with an entertainment event for which the Service issues tickets and each such ticket is a contract, subject to this Agreement, and subject to any additional specific terms and conditions imposed by our Client or their designee with respect to the particular ticketed event. Can I get a refund for a cancelled or postponed event? AXS USA Reviews | Read Customer Service Reviews of www.axs.com - Trustpilot Did the same happen to you? We will need these documents as part of the application process and cannot process a refund without them. If you have purchased ticket protection through TicketPlan and wish to request a refund, please submit an application. If you have bought your tickets at the venue's box office? There is an inherent and elevated risk of exposure to COVID-19 in any public place or place where people are present and there is no guarantee, express or implied, that you will not be exposed to COVID-19 at the event. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. I tried to buy insurance after the fact but . If your situation does not fit within the options available, please select the 'other' option and provide full details in the box provided. If you purchased your ticket via the Service (whether it is a Primary or Resale ticket), refunds will be issued by AXS or our Client to the Payment Method used to make your purchase, as follows: If an event is rescheduled, we will try to offer a ticket with the same value or in the same location as the one you originally purchased, although that is not always possible. WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Although our Clients decide the refund policies, and AXS will follow their instructions with regard to refunds, please note the following: In an effort to give all interested customers an opportunity to purchase tickets to an event or other items via the Service, our Clients often set limits on the number of seating and/or parking rights, or tickets one customer or household is allowed to purchase. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. Certain events may have restricted delivery options, as well as delayed delivery windows (for example, tickets for online events will typically be delivered to your AXS account immediately following purchase), and tickets for certain live events may not be delivered until a date closer to the event). in the event description page, in pop-up boxes, or in an email). PSA: Be careful using AXS when purchasing your tickets You agree not to hold us liable for your failure to comply with any law or our failure to notify you of, or properly apply, any law. or was there no option for you? To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. Kia was extremely helpful, efficient and patient with all my questions. If I have XCover ticket insurance and miss an event, can I get a refund? Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. AXS Form - Ticket Refund Protection It may take up to 30 days before we are able to review your claim. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. Find a will ticket on Gumtree, the #1 site for . and now it says "refund pending". RECORDING/PHOTOGRAPHY/OTHER RESTRICTIONS. If customer service is unable to reach you after its initial attempt, the Service may cancel your order and release your tickets or Rights without further notice to you. Cookie Notice Booking Protect also covers you if you test positive when taking a pre-event rapid test as well as PCR testing. If you do not agree to pay the fees or charges associated with your purchase, you must cancel your transaction prior to completing it. They lure you into buying the insurance but little did I know that a refund will be issued only if you fucking die, your house is INHABITABLE or if something CATASTROPHIC happens on earth. What does insurance on concert tickets mean? If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. Ad . IP: 141.94.161.174 Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. To access our helpline services, current customers must provide specific personally identifiable information that matches the current information in the account. Holder understands and agrees that there are certain risks of injury, illness and/or death of entering the venue and/or attending the event, including, without limitation, objects flying into the spectator area during an event, special effects at an event, acts or omissions of other spectators and risks related to to the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation or variation thereof, COVID-19). Besk vr hjlpsida fr mer hjlp och support. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. x, Hello! Ticket Insurance - AXS Help Center XCover used by AXS had the most comprehensive cover across the categories - refunding customers in all the scenarios we looked at. '"TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS' customers in 2016. Unless otherwise stated as part of the purchase, any primary tickets (i.e. Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. You may also be linked to a third-party site, which is not affiliated with our Service. I may hate Ticketmaster with a burning passion for their fees, but at least you always get the ticket you paid for with them. AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. The event was cancelled/postponed, how do I get a refund? - AXS Help Centre There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. If the amount that you pay for a ticket is obviously incorrect, regardless of whether it is an error in a price posted on the Service or otherwise communicated to you, or if you are able to order tickets before their scheduled on-sale date, then we reserve the right, at our sole discretion, to cancel your order and refund to you the amount that you paid. Spent most of yesterday trying for the new show tickets. Latecomers may be seated at the discretion of Client or venue. Verification of information may be required prior to the acknowledgment or completion of any purchase. To read the updated Privacy Policy, please. What is Allianz Global Assistance Event Ticket Protector Insurance? The refund will be issued to the Payment Method on file. But beyond this scenario, it's important to check each policy's terms and conditions to see if it's worth paying extra - and don't take the ticket seller's wording at the checkout or on promotional banners at face value. Please provide details in the box below and attach supporting documentation as appropriate. The form needs to be signed and stamped by your GP and this may be chargeable to you. By clicking Next, you agree to the AXS.com Terms and Conditions. How do I cancel Event Ticket Protector Insurance? - Ticketmaster Pick your exact se. Please make sure to review the terms and conditions that you will find on these third-party sites. It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. All attendees must conduct themselves properly at an event. All fees and charges relating to your transaction will be disclosed to you during the purchase process. These fees and charges represent, among other things, the costs we incur in providing our goods and services to you. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. AXS acts as a sales agent of its Clients with respect to ticket sales, and therefore AXS will apply also to our Client with respect to that Clients actions, rights, or obligations with respect to the purchase, sale or use of tickets or attendance at an event, and to the Clients use of the Service to list, sell, issue and deliver tickets. axs qr code for multiple tickets - veracitylogic.com It's all a fan needs, all in one app. Refund Policy | AXS Supplements AXS UK Reviews | Read Customer Service Reviews of axs.com/uk - Trustpilot TicketPlan cannot be held responsible if incorrect banking details are provided. Honestly this post makes me feel better though, thank you lol. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. Below are some pointers we hope you'll find useful! You are urged to review all pages displayed during your completion of a purchase. Additionally, you agree to comply with these conditions and all applicable laws, statutes, ordinances and regulations regarding the use of the Service, listing of tickets for sale, solicitation of offers for purchase and the resale of tickets. Please read this Agreement carefully, because it is a contract that affects your legal rights.
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