Launch the game and check" I have already done this, still no sound. Driver Easy will automatically recognize your system and find the correct drivers for it. After being a long time HyperX user and then buying the Xbox Wireless Headset (especially with the short mic and therefore terrible chat quality), I think the Steelseries Actis 9x is my favorite one. If they didn't connect, check your USB dongle for a switch. We will be covering setup for the Arctis 1 Wireless, Arctis 7P, Arctis 7, Arctis 9, Arctis Pro Wireless, and Arctis Pro + GameDAC. Otherwise, youll not be able to communicate from that specific app. Click the Recording tab. Use one side of an opened paper clip or a blunt needle to reach it. Lastly, check to see if the sound is distorted because in reality it was made that way otherwise it is your headsets fault. #7. As an Amazon Associate Decortweaks.com earns from qualifying purchases. Now check if your mic is working for the app youre using. Check the pairing status of both devices in the SteelSeries Engine software. First take the right ear muff off, it doesnt require to much pressure so be careful no to break it, just pull it outwards and over carefully. The red charging button isn't on, but the yellow blinking power button is green and blinking. Then, go to the Power and startup option. If your Arctis 9X fails to turn on, first check to make sure the USB port you are using is supplying enough power to charge the headset and that the charging cable is not damaged. I spent alot on these and I'm not disappointed. So you should always make sure to keep the latest audio driver up-to-date. Hope this helps! The SteelSeries Arctis 7P wireless gaming headset for PlayStation is designed for PS5 with backwards compatibility for PS4 and has long-lasting 24 hour battery life. See if your mic is functioning properly. A photo is included below. Like all the other devices, after a certain time, they begin to decline in function, so the same is the case with this headset. The headset comes with a reset button that will render all the previous settings obsolete. For a limited time, new subscribers enjoy 10% off any full price purchase. How To Reset Steelseries Arctis 9X: 4 Easy Steps, Even though the Steelseries Arctis 9X is a great choice for gaming and has a good standing in the market, sometimes, How To Reset Steelseries Arctis 9X? One Computer Guy is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program. Sonar works with any stereo headset on your PC. Below, well briefly explain how you can reset your Steelseries Arctis 9x.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'decortweaks_com-medrectangle-3','ezslot_4',108,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-medrectangle-3-0'); To reset your Arctis 9x, follow the following steps: If this does not fix your SteelSeries Arctis 9x, you may have another issue.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'decortweaks_com-medrectangle-4','ezslot_6',106,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-medrectangle-4-0'); Once you have reset your Arctis 9x, it is crucial to test the headset to see if the issue has been resolved. For a tutorial on how to take them off follow this link https://m.youtube.com/watch?v=uxYkaWNweek. This will work for anyone with troubles turning it on or off. Use a paperclip or toothpick and poke into the hole for a few seconds. Jan 24, 2018. Recently, quite a few players are reporting the mic not working problem on their SteelSeries Arctis 9 or 9X gaming headsets. Sonar will expand your stereo sound for a wider sound stage by intelligently detecting and re-positioning sounds all around you. About this . Like I said I had this exact problem and this worked. Troubleshooting: Restart your router. Simply put, the audio engineers that work on a game or a movie can design the soundscape to deliberately send certain sounds to the front, side, or back. Need more help? All you really need to enable virtual surround sound on your headset is Sonar. If you have an Arctis 9, make sure the switch on the bottom of the transmitter is set to the PlayStation setting. 2 people found this reply helpful. Simply push the button that is at the bottom of the hole and you will see the mic mute that was red disappear. Mine started working immediately again after that. 5. You may have seen this in your game settings before. Thanks for reading! I straightened out a staple and put it in the little hole behind the ear muff. It does not take a lot of pressure so if you are pulling hard stop, you could break them. - : 7p+ - 2.4 - 30 - 5 4 . and then reset it because only resetting will not solve all the related problems. 1. If not, move onto the next method. If you need assistance, please contact Driver Easys support team at support@drivereasy.com. If youre having issues with your SteelSeries Arctis 9x, resetting it may help. The Steelseries Arctis 9X is a great headset that is the choice of many gamers. Hopefully it doesnt happen again. How to reset SteelSeries Arctis 9x because it has been acting weird and wont play any music is a commonly reported problem with this headset and fortunately, you can reset it without having to go through much trouble. Create an account to follow your favorite communities and start taking part in conversations. Bring your games to life with Sonar's 7.1 Virtual Surround Sound. Solution 3: Go to Xbox One Settings. If the issue persists, try resetting the headset (see instructions above). Due to the dongle's shape, which is optimized for mobile usage, it does block the front USB-A port. Scroll to "Input" and select "PS5." It's any headset or speaker setup that has two speakers, one for your left side, and one for your right. The pinhole will be easily detectable if you are in a well-lit area. Now, in the Power option, highlight power mode and select Energy Saving. Create an account to follow your favorite communities and start taking part in conversations. Enya is a technical writer and one of the main contributors to the Driver Easy knowledgebase. Copyright 2009-2023 Easeware Technology Limited. When 3D Audio is enabled, there is also an adjustment to fine-tune the profile, depending on your ears. The main goal of this site has always been to provide accurate, understandable and easy to find information regarding Internet Technology. In Audio Output, there is a selection for 3D Audio, which is enabled by default. If the problem persists, please try. Turn on your headset or headphones. But some users are reporting the SteelSeries Arctis 1 mic working issue. If possible, move it further away. However, their audio delivery isn't very consistent across different users. Chat audio super clear in game and phone calls. The reset button will reset all the settings and will make it brand new in terms of internal usage if there is no viable damage. You can use this trick on other Steelseries headsets as well, and they will also be reset in no time. Simplest Way Around, You can reset a Steelseries Arctis 9X headset with the help of the reset button given under one of the ear cushions. Partly because she enjoys the tech itself, and partly because she derives great satisfaction from helping people eliminate the technological headaches that plague their day-to-day lives. Under the pinhole, you will see a reset button. If the problem persists, you may need to contact SteelSeries customer support for further assistance. This is a known issue between the Xbox Series X|S and the next-gen controller. The sleek design and the retractable microphone make it a great deal to invest in. Arctis 9X stuck on wont turn off so my arctis 9x's is on and working with my xbox but it wont turn off it makes the sound of turning off but wont turn off any know what to do? This button may be very small, and a normal finger cannot possibly reach it. Make sure that the dongle is firmly plugged in. Once complete, run this executable file and follow the on-screen instructions to finish. Press question mark to learn the rest of the keyboard shortcuts. For a limited time, new subscribers enjoy 10% off any full price purchase. OmniPoint vs. OptiPoint Switches, Explained, Stratus Duo for Windows, Chromebook, Android, and VR. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. It can be due to a damaged Power button, dead battery, broken USB port or USB cable, or due to serious software malfunction. There are several reasons why your SteelSeries Arctis 9x is not turning on and in order to identify the cause of your specific situation, you're going to do a number of troubleshooting. You will need to use something to reach it. I was in contact with xbox tech support on twitter. The mic on your SteelSeries Arctis 1 headset wont work if youre using incorrect or outdated audio or headset drivers. After it turn back on, it can't connect my XSX controller even with wire, and the controller's xbox light will keep blinking, I must put the controller's battery out and turn the XSX fully off by power button. Turn the Xbox Series X or S on. Heres how to use it. Here you will get a wheel that can dial up and dial down. If the answer is still a no, dont worry. Our Summary. Through software algorithms made by our engineers, Sonar creates a much wider sound stage for your stereo headsetallowing for a theatre-like sound. With the ClearCast bidirectional microphone and award-winning Arctis sound, the 9X is premium wireless audio for Xbox. Designed for PC with USB-C multi-system compatibility (PC, PlayStation, Mac, Android, and Switch) with upgraded 30 hour battery, USB-C charging and 7.1 PC Surround. Install the latest SteelSeries Engine software. If it does, then congratulations. Arctis 9x won't turn back on, got it today. Also, do not insert a bulky object because it can get stuck inside it. She got her start as a professional writer at the beginning of 2019, writing about technology and artists, then her enthusiasm for technical and intellectual stuff brought her to Driver Easy. Simply install and runDriver Easy, and it will automatically find all the devices on your PC that need new drivers, and install them for you. For instance, in a 5.1 Surround Sound system you have: But your devices aren't the only thing that can be in Stereo or Surround Sound. Place the cable back and turn on Xbox. Learn how to connect and configure your SteelSeries Arctis headset on the PlayStation 5. After you have reset your Arctis 9x, it is crucial to update the SteelSeries Engine software. Need to Reset Your Raycon Earbuds? In the GameDAC, press and hold the main control knob to enter the menu. because that might damage the button. For an Arctis 7 or Arctis 9, you will also plug the transmitter into one of the USB-A ports. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. How Long Do Steelseries Arctis 9X Last? Highly recommend these. How to Connect Xbox Controller to Chromebook. The Nintendo Switch is a popular video game console that provides hours of entertainment for people of all ages. Copyright 2009-2023 Easeware Technology Limited. Due to the dongle's shape, which is optimized for mobile usage, it does block the front USB-A port. I plugged it in to charge it last night and now where it's shows battery life it has a solid white light, So I just had the same problem. If you only have stereo audio available in your game, we still recommend that you turn on Sonar Virtual Surround Sound. If a 5.1 or 7.1 Surround Sound audio stream is available in your game settings, you always want to enable it and also turn on Sonar Virtual Surround Sound. This is almost double as compared to other headsets in the price point. New comments cannot be posted and votes cannot be cast, Press J to jump to the feed. If its no joy, head onto, Test your mic to see if its working properly. 1. This is the easiest fix for this. Then, follow the on-screen prompts to connect your device. Sounds like you may have bricked them. Your gonna want to then turn it on as usual. So if the issue is not on your headphones end, please check if you have allowed access to your microphone. If youre experiencing the same problem, dont worry. I can hear audio, but my microphone isnt working. The headset comes with a reset button that will render all the previous settings obsolete. All Arctis wireless headsets, as well as the GameDAC, connect to the PS5 via USB, but there are a few different methods, depending onyour exact headset. On your stereo headphones or speakers: So I have a steelseries arctis 9x wireless and it's been amazing but recently it stopped working there is just a red light on it and I tried to turn it on and off but nothing happens then I'll try and use the factory reset button but I don't know if I'm doing it right because the red light is still there. It clicks when pressed, just be sure not to drop the staple into the headset because that is definitely possible. Press it and hold it down for around 1 second. One of the most common causes of this problem is an outdated or a faultyaudio driver. A reason your headset might have had this problem is charging it while using it. If the display name and signal are normal, right-click. How to turn on 7.1 Virtual Surround Sound. Create an account to follow your favorite communities and start taking part in conversations. For basic troubleshooting, you can first check if your SteelSeries Actics 1 is muted. Thank you for signing up to our newsletter! I DID have to download the computer software and make adjustments but once I did, the audio quality and the mic monitoring drastically improved. Press question mark to learn the rest of the keyboard shortcuts. For an Arctis Pro or GameDAC, connect the USB cable from the DAC or base station to a front or rear USB-A port. I just had to do it so I know it works. It is a common thing with these headsets but do not throw them away or get a new pair if you experience this problem. Now, set your wireless station to re-connect your headset (you do this by pushing the button on its side for 6 seconds). Like all the other devices, after a certain time. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In some rare cases, the headset may be defective. Run Driver Easy and click the Scan Now button. If it does not download automatically, please click here. If you do decide to turn it on, Sonar will only output sound to your left and right speakers. Button position The mute button is designed so that you can feel if the mic is muted or not. How To Fix Steelseries Arctis 7 Won't Turn On TheDroidGuy 164K subscribers Subscribe 136 Share 19K views 3 months ago In this troubleshooting video, we'll show you the solutions that you. Giveaways, gaming, gear it's all here: Sign up for our newsletter and be the first to hear about new products and sales. Here are five fixes that have helped other players resolve the SteelSeries Arctis 9/9X Mic Not Working on PC problem. The best thing about them is that you can use them while charging with no problem with the sound. Right click on "Game" and set it to Default Device. Aenllosi Hard Carrying Case for SteelSeries Arctis 3 5 7 9X pro Gaming Headset (Black) $23.99. This button may be very small, and. This button is on the shape of the wheel from which you can increase or decrease the volume in playback and in a game. While Sonar Virtual Surround Sound will work on speakers, we recommend using a headset to get the maximum benefit. Get one over the holidays and just aren't sure how to use it with your PlayStation 5? This will usually fix any minor issues that you may be having. That's good so it won't eat up all your battery by accident. You can update your drivers automatically with either theFREEor thePro versionof Driver Easy. If it does not download automatically, please click here. Now, if there are any battery charging issues, sound issues, or turning on or off issues, they will hopefully be resolved. She enjoys writing tech articles and ensures theyre as accurate and in-depth as possible. The airbag light just came on and . Here you will get a wheel that can dial up and dial down. Just return/exchange them. All rights reserved. This will ensure you have the latest drivers and software for your headset. (And what is it used for?). Remove the earcup to make it easier to see and find the small pinhole on the non-mic side. A faulty charging port is potentially the reason why your Arctis 9 and 9X are not charging properly. For an Arctis 7 or Arctis 9, you will also plug the transmitter into one of the USB-A ports. To fix it, you need to update ut to the latest version. Use one side of an opened paper clip or a blunt needle to reach it. This will allow you to adjust the full range of volume from your Arctis headset itself. The manual process requires visiting the manufacturers website to download the latest driver and install them manually, which is time-consuming, technical, and risky. . It can be one or all of the reasons. To check, go to Settings, then Sound, and then Microphone to make sure your Arctis headset is the selected device. The most common causes are listed below. This thread is archived New comments cannot be posted and votes cannot be cast 2 2 2 comments Best N3vvyn 1 yr. ago Tried the reset button? You may not have to try them all; just work your way down the list until you find the one that does the trick for you. After you have reset your Arctis 9x, you will need to redo your settings. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Mine are doing the same thing but there is no red light. After a few seconds, turn it on and try to use your headset again. After connecting your Arctis headset, the PS5 will automatically switch over to use it for both playback and microphone. Then go to Sound. The SteelSeries Arctis 9X are wireless gaming headphones that are compatible with Xbox One consoles. I tried resetting with the pinhole but that didnt work. After thirty seconds, take out the pin, and the Steelseries headset should now be reset completely. This is almost double as compared to other headsets in the price point. For another problem if your headset just wont turn on, let it charge for an hour or two and coke back to it and try to turn it on if it isnt working try the solution above if this doesnt work it is probably a defected headset and it's best if you get another pair if you have warranty.