https://www.cpsc.gov/Recalls/2021/Rep-Fitness-Recalls-Strap-Safety-Brackets-Due-to-Injury-Hazard-Recall-Alert. Above all else, they shake and arent stable to press heavyweights on whatsoever. Now were in a different crisis, something that could significantly impact us, and here we are again with a big demand for kettlebells.. As for the monolift, they stated the damage is mainly cosmetic and offer a $20 refund or $35 gift card. When the spike came, the whole system fell apart. In cooperation with the US Consumer Product Safety Commission. At the end of the day, I dont care if I need to wait for a quality product, but Im not going to put in work every day for a small chance of buying a product that I can get elsewhere, especially when the leadership at this company clearly hasnt prioritized getting business from new customers. Bought a Rep Fitness bench. Bought a Rep Fitness bench. We try to get orders out as fast as possible. I didnt NEED the collars, so I hadnt even asked for a new one, and they went ahead and hooked me up. On eBay, kettlebells, which usually go for about a dollar per pound plus shipping, have been listed at double that or more making cast iron a sleeper pick for best coronavirus investment performance. If you placed a preorder along with in-stock items, you will receive separate shipment confirmations for your preorder(s). Amazon is sold out, but its third-party sellers have been listing weight products at serious markups.In New York City, things have come to the point in which Yahoo Finance anchor Zack Guzman has been in contact with a man who goes by Bowflex Mike who is selling two adjustable dumbbells for $260. I ordered a bench AB-3000 FID Bench in RED. I just pay the rogue tax and avoid this company all together. With that level of automationnow typicalwith a modern factory,thedifferencein qualitytoday from even 5 years ago ishuge. They have NO quality control at all and the benches they claim are their design can be found all over the internet. Tip: If you are logged into your account, use the Redeem At Checkout button. In addition to the increased interest from buyers, complicating matters is the factor that a majority of our exercise equipment is manufactured in China, which halted production in January, jamming up the global supply chain. Another thing I forgot to mention is that their customer service is great I bought the FB-5000 when it was sold out, I sent them an email asking when they would be back in stock, and gave me an exact date of when they would be back in stock, but they also gave me an option to pre-order, so I wouldnt have to worry about them being sold out again, all I had to do was give them a call which is what I did. Is that really the only answer your customer service can give me. Secondly, all ergonomics aside, a fixed diameter dumbbell shaft that is fully knurled offers improved contact. They responded with, order is too far in the process, cant cancel! (Rogue is mercifully down to 5-7 days for its in stock items.). This is an in-depth review of the Rep Fitness Adjustable Bench; one of the few adjustable benches that manages to pull off flat, incline, and decline without costing a fortune. Uh-oh, overstock: Wayfair put their surplus on sale for up to 50% off. This isnt really their fault, as this pandemic has thrown everybody for a loop, and theyre no exception. Vote with your dollars when you see behavior likethat andcontact our staff to let us know when you see this happen. Rep is always out of stock of everything! Reply . Then you receive your order but only some of it. Taxes and shipping calculated at checkout. Rogue has employed five domestic foundries to produce kettlebells, but the costs to ship and finish mean that satisfying the demand to please customers is tantamount to not making money. Our PA showroom is now open! Especially for those of you on tight budgets as you can slowly upgrade over time. The gym had issues with the durability of those kettlebellstheir two-piece designs had a steel handle that would often come loose, which is disconcerting when youre holding 40 pounds of iron over your head. I hav call, straight to voicemail & the emails send com back as MAILER-DEAMON!!! 2023 Trustpilot, Inc. All rights reserved. We have a dedicated team of professionalsnear our factories thathelp to ensure exceptionalquality andhave spent a lot of time and effort to create standards and train staff. However, there are dozens of factories producing these types of equipment, so you rarelyhave any ideaif two companies use the same factory. A repetition, or rep, is the number of times you complete a given exercise and sets are a predetermined chunk of sets. This is a solid reason to invest in them. @_travis_sEVERYTHING WE OWN:http://Www.inthisreverie.com/amazon-shopSave Some Money On My Favorite Products! If all you have are solid products without good customer service, youre going to lose business. Experience with Rep Fitness : r/homegym - reddit We may earn a commission from links on this page. These guys are awesome. 4.6 4.6 out of 5 stars . Scaling up has also meant compromise. My rings arrived exactly 12 days after I clicked order on their website. CAN THAT BE APPLIED TO MY ORDER? If you want to edit an order, the original order would have to be canceled and a new order placed. 6 - REP Fitness trap bar. For context, I ordered a couple of 10 lb Olympic plates from another small fitness company 2 weeks ago and I still haven't received them. We will be providing free replacement brackets as soon as possible to those customers affected by this recall. Using reps and sets to organize your workouts has many benefits. Now that the gyms are closed, people are finding ways of staying fit at home. Please note that the entire order must be canceled. It just makes for a more durable product. We are working hard to increase inventory availability to meet current demand. At this time, we are not accepting pre-orders. Check us out at www.repfitness.com. We are still waiting for the kettle bells but they are shipping from a third part so no big deal there. Im sure they do too. They never answer, never return calls and if that how they are with potential new customers. Table Of Contents 1 PROS 1.1 Incredible Power Rack Configurations 1.2 Constantly Developing New Accessories 1.3 Best Value Benches On The Market Their lack of communication protocols and apparent disregard for caring bout their customers is totally evident by the fact their CSR hours are only open for 3 days a week 4 hour each . Those particular brackets are missing two welds, one at the top and one at the bottom of the safety bracket, which may present an injury hazard to consumers. Almost everything worth buying from their site is out of stock, which is sort of understandable due to COVID. I do read all of the questions even if I don't have time to answer, so your feedback is really appreciated and we will use it to keep coming out with products you all will enjoy! I have been trying to get ahold of someone. You can also place your order online and select Local Pickup as the shipping method for the location. Happy Birthday 100 points on your birthday, Yotpo Review from Verified Buyer 25 points, Yotpo Photo Review from Verified Buyer 50 pointswhen review is published, Yotpo Video Review from Verified Buyer 50 points when review is published, Make a Purchase 1 point for every $1 you spend in our store *Points not received on tax paid**Points aren't earned with purchases that are made with gift cards* *REP branded products only**Points will be rewarded 14 days after purchase*, Referral Program Earn 200 points every time you refer a friend who spends over $100.00, *Misuse of the program will result in being banned*, -So on and so forth. We cannot edit or combine orders after an order has been placed due to everchanging currency exchange variances. We cant even make paper masks. They responded in less than a day, saying that a new pair of collars was already on the way, and thanks for the suggestion. Rep Fitness | Complaints | Better Business Bureau Profile We appreciate your patience as we work through providing additional AirBikes to the Assault Fitness community. *Misuse of the program will result in being banned*, - Customers will be placed in clubs 30 days after qualified for, - 25lb Plate Club spend $2500within a 12-month period, - 45lb Plate Club spend $5000within a 12-month period, - Referral Program Earn 200 points every time you refer a friend who spends over $100.00, - It must be the referred friends first purchase. Avoiding Stockouts: 6 Preventable Causes of Out-of-Stocks and What to Good luck. Why? Back then, the owner of a Rhode Island gym was ordering products from exercise gear conglomerates, which have their kettlebells made overseas. The minimum starting wage is $17/hour and overtime worked pays 2X in April! We ordered a few of the cheaper olympic bars for our new gym along with some colored bumper plates, wall balls and some kettle bells. And obviously, having a cable stack for pulldowns and rows is essential as well. As a precautionary measure, the company is asking all customers to immediately discontinue the use of the strap safeties. Their customer service is absolutely aweful. If you are stillhaveissues or are missing items, please email us atorders@repfitness.com. This despite a Rep fitness representative on Reddit claiming quality control issues were over. They're pretty awesome and arriving in December! The Morning Chalk Up newsletter gets you all the information you want about the community you care about in 5 minutes every morning. Rogue typically buys internationally-produced kettlebells by the shipping container. WHY CAN'T I REDEEM MY POINTS AT CHECKOUT? Keep up with our newsletter and social media for any exceptions that we may have on particular products. A true regret!!!! When You Should Work Out Til You Drop, and When to Stop - Insider Check Out Rep Fitness:https://www.repfitness.com/#5f284196463a0In this video we are discussing why I chose Rep Fitness over Rogue Fitness for my garage gym e. I PREFER TO SUPPORT AMERICAN COMPANIES AND JOBS. You could get a rack, barbell, some bumper plates, and a flat bench from Rep Fitness for the price of Rogues AB-3 Bench. I tried calling their customer service, but only to get a reply that please create a new account. Placed an order, decided I didnt need less than 48 hours later. There shop is kinda funny when you walk in but then you walk out back into the warehouse and there is all the equipment you can try out if you wanted. REP OMNI RACK REVIEW - Garage Gym Experiment Please be aware, however, that we can only accept returns or warranty requests for items in our shipping area. 5 - REP Fitness Cambered Swiss bar. Security Keys Are the Best Way to Protect Your Apple ID, Use a Can of Soup to Make a Lazy Chicken Pot Pie. Cumberland is only here because it lucked into the kettlebell business more than a decade agoshortly before the recession of 2008, which saw its own kettlebell shortage. I have ordered items from them before. The reason I went with a rogue monster lite instead of Rep was that the rep accessories were out of stock for a long while. But kettlebells are part of a complicated and fragile supply chain, one that's a microcosm of a global economy currently in crisis. We cannot combine orders after an order has been placed. This will first take you to your cart page to review. Their solution was incredibly helpful and I'm super thankful they went out of their way to make me happy and get me what I was looking for asap. If this includes you, please remember to keep the hardware and the strap, we will only be sending out replacement brackets. The minimum amount must be paid with actual money and by using redemption options. If you want something a little more expensive for better overall shipping, customer service, and build quality, check out my Rogue Fitness Buying Guide. (Order has not shipped) emailed to cancel.